Tuesday, June 9, 2015

Happiness Generators

A recently released book on happiness suggests that there are five things that people can do to make themselves happier.   The author of Happiness by Design conducted research which reveals that these five activities increase one’s happiness:   listening to music, spending more time with friends, trying something new, being outdoors, and helping someone else. I like to call these practices 'Happiness Generators'.

In my talent management experience, I've discovered that life's happiness generators are very similar to the elements that create engagement and satisfaction in employees.   The first happiness generator the author supports is listening to music.  That’s because it’s stimulates the brain.  Employees, likewise, need stimulation.  That can come in the form of a challenging assignment or interesting project. Employees also like knowing that they are doing something meaningful.   

Another happiness factor mentioned in the book was spending time with friends.  In the workplace we benefit in many ways from teamwork and collaboration.  We learn from each other, support each other, or even develop meaningful relationships that transcend work.  We become better thinkers, problem solvers, and communicators.  Even a person who has an isolated job needs occasional interaction with others. Granted, everyone doesn’t prefer teamwork, but they still benefit from it.  

The author also mentions trying new things as a means of increasing happiness.  For employees, new assignments, tasks, or projects can be motivating.  I’m not suggesting you dump even more work on an already overwhelmed, under-resourced team member.   Rather, identify a person who performs a repetitive role and give her a chance to be exposed to something different.  It can be just the thing to get her out of a rut, and drive her towards higher levels of productivity.  It also signals to employees that you trust them and care about their development.   

Being outdoors is another way to achieve a happier existence.  Sometimes it’s just a simple change of scenery that can help an employee recharge their commitment and revive their performance.  I’ve surveyed participants in many of my workshops who told me they are at their best – creative, focused, and content – when they are going things other than work.  They told me they are at their best when they are jogging, gardening, or sunbathing.  That tells me that the great outdoors can have a great impact.  For most businesses, it’s not realistic to allow employees to work outside all day. Nevertheless, many of Fortune’s 100 Best Places to Work sponsor or support – onsite and offsite picnics, outdoor concerts, walking clubs, and jogging groups.  

The last happiness generator discussed in Happiness By Design is helping someone else.  Making a difference in the lives just feels good.  There is a natural sense of pride and satisfaction in service.  It also helps a person be less self-absorbed, at least for the time being.  If you have an employee that’s disgruntled and whiny, find him a work-related community service project to help him focus on something besides himself.


These principles work with employees, team members, associates, board members and even volunteers. Giving them something more increases the likelihood that they will give you something more in return.  They’ll be better poised to give you their best efforts and best results everyday. 

Monday, May 25, 2015

Four Commitments Influential People Make Daily

L.E.A.D. by example 

The purpose of the LEAD model is to serve and motivate. These four actions can help you increase trust, strengthen relationships, deepen collaboration and engagement.  

Listen - Learn the concerns of others through active listing. Allow what they tell you to influence you. That means be open to discovering new perspectives and opinions. Someone might share a better approach to solving a problem or improving a process if you're willing to hear them. 

Empower - Give autonomy as appropriate. This builds confidence and self reliance. Don't over supervise.  Assess how much independence a person can handle based on their competence and commitment on each task.

 
Acknowledge -  Don't hold back on praise, recognition, and appreciation.  Simple expressions are easiest and best.  Give congratulations publicly.  Write thank you notes. Reinforce best-practice behavior by telling others specifically what they did right.

 
Develop - Coaching and continual feedback is essential for performance and development. Help your team figure out a specific plan to improve a process, increase customer interaction, or have more effective meetings.  Tackle only one or two areas of improvement at a time.  

 
Leadership is something you do with and forpeople; not to them.  When you LEAD you increase competence and grow commitment.  The sky is the limit.

We teach the LEAD model in our REACH workshop. Learn more.

Wednesday, April 1, 2015

Followership is the NEW Leadership

Leadership vs Follower-ship

Often, we hear about the importance of leadership.  Some of the most popular articles trending recently:

Five things great leaders do every day.  
What effective leaders do during the first 10 minutes of their day.
10 Steps to better leadership

These are all important topics and valuable skills to master.  What we don't hear a lot about, however, is what it takes to be a good followerFollowership is equally important for an organization and for a leader as well. Even as a leader you won't get to be in charge in every situation.

Here's what it takes to be a great follower.

Humility -  It takes courage to be humble.  When we are humble we are willing to be in service and of service to others.  We are willing to be told what to do rather than doing the telling. 

Listening - Listen to understand. That's a pretty common theory. To go one step further we must listen to be influenced.  Listen in such a deep and thoughtful way that you could have an ah-ha moment, learn something, or experience a chance in perspective. 

Compromise - You can't win them all. Sometimes when working with others, an idea will surface that is not yours and/or you don't particularly support. Even if you're not 100% comfortable with the direction you should be 100 percent committed. That means you will give your all to make that idea or solution a success even though it's not the idea that you preferred. 
 
Objectivity – See the good in other people's ideas.  Also, be willing to share your ideas and be able to have those ideas critiqued as well. Be your own devil’s advocate too.


Trust - We could spend the whole day talking about trust.  You can get business done without it, but you can get business done much better with high levels of trust. Trust changes our willingness to share. It changes relationships by making them more collaborative. People get things done faster when there is less suspicion and doubt.  Allow others to earn your trust by showing you what they are capable of doing. You must be willing to extend trust and earn trust as well.  

The process is not linear.  It's cyclical and dependent.  It takes humility to trust and listen.  You must be objective to compromise and trust.  Listening will help you compromise and remain objective.  All the traits of the great follower work together.  Practice them all every day; even while you lead.

Enhance Business Solutions is a training and performance improvement firm specializing in coaching, leadership and employee development. 
www.yourenhance.com

Wednesday, March 25, 2015

UNLOCK THEIR POTENTIAL AND PERFORMANCE

Motivating Skills of Successful Leadership

Part of leading people is driving them. When leaders know and address their drivers, optimal performance happens.

You need these three keys to unlock their potential by motivating them.

Identification.
Want to know what the team is motivated by? Ask them.  Observe their highs and lows as well.  You'll  start to recognize when they are at their best.  Also pay attention to their requests and needs.  That tells you what's important to them.

Adaptation.
Be aware of when something changes. When leadership, team members, repsonsibilities, or policies change, leaders should evaluate how that has impacted the motivation on the team.  Ask questions, and listen to be influenced.

Execution.
When you find out about some thing your team needs and you are in a position to influence or provide it, please do so.  If they value recognition, say thank you when they achieve a milestone. If they need variety, assign them to different committees outside and in addition to their main role.  If they want to feel valued, invest in their development by sending them to school.

These are the things that keep a team willing and able to give their best work sustainably.

Tuesday, March 17, 2015

Seven Ways to Stay In Touch

Connected, but not Connecting.

Most Americans have at least two communication devices with them most of the time.  We are frequently updating our Facebook statuses, Instagram posts, and Twitter feeds.  We are connected all the time, but as a society, we're not connecting with others as much as we once did.   Just because you share your workout routine or post a picture of your famous meatloaf, doesn't mean you are building relationships.  Here are some quick and easy ways to reach out and connect with others, using the tools at your fingertips right now.  



1.   Send a Linkedin message. Send a message to someone you haven't talked to in a while. Find out how their day, week, or year is going.  Ask them what's new in their world.   

2.  Send a text.  I'm not talking about a group text that you forward to the masses.  A genuine connection is made when you send a one on one message, using the person's name, and letting them know you're thinking about them.

3.  Say Happy Birthday.  Your Google+, Facebook, and/or Linkedin page will probably keep you informed of when birthdays occur.  Use that information to reach out. You might even send an e-card.

4.  Congratulate.  And, if you have any social media outlet, you are kept informed of who's graduation, who's getting marriage, and who's been promoted.  Let them know you're paying attention and care about their good fortune.

5.  Inform.  If you read an article, book, post, or blog that you think would be useful to someone, share it with them.  This goes beyond sharing something with all your followers, friends, or contact.  Craft a personal message.  For example, let your friend Julie know that you saw the article about raising twins in Tennessee and thought about her little Gretchen and Greg.  

6.  Follow up.  We've all done it.  You run into an old colleague at the bank or pharmacy, and you promise to be in touch or get together.  Well, do it.  Call, email or text them 

7.  Invite.  If you're going to a luncheon, networking event, or even a garden show, contact an associate who you think might enjoy that experience.  Let them know you would love to see them there.  You don't have to ask for a commitment to attend; they will be happy to know you considered them.

Angela Nelson
www.yourenhance.com  |  Enhance Business Solutions is your source for leadership coaching, career skills, employee development, and training.  

Five Critical Leadership Skills You Need Now

1. Read.

Research shows that reading non-fiction material like leadership articles or self-help books, help increase your problem solving and critical thinking abilities.  Reading fiction creates more empathy, which is also useful as a leader.   
Recommendation:  read two non-fiction and one fiction item, per quarter.

2. Ask.

If you are in sales, you ask for the business.  If you have a boss, you ask for permission or information.  If you're on a team, you might ask for suport.  As a leader, do you ask your team what they need from you and do you encourage them to ask questions as well?  
Recommendation:  During any team meeting, do more asking than telling.    

3. Make Decisions Creatively.

This includes gathering other's ideas, considering opposing viewpoints, and processing solutions other than your own.  You'll need to review pros and cons for each possibility.
Recommendation:  Come up with 3 solutions to a problem.  Write down risks and gains for each of them before making a final decision.

4. Collaborate.

Work with others on team, network, and be willing to help.  Even if your job requires mostly solo work, look for opportunities to engage with others.
Recommendations:  volunteer for a task force, focus committee, or affinity group. 

5.  Take Care.

No one wants to work for a rundown, unhappy leader.  It affects the dynamic, momentum and morale of the team.  And, as a result it can also affect team performance.  If you find yourself continually stressed out and it shows, it's time to take a different approach.
Recommendation:  Engage in a 15-minute de-stressor activity twice a day, everyday.  This might include a walk, meditating in your car, or reading something 'light'.

www.yourenhance.com
 Enhance Business Solutions, llc is your source for training, coaching, employee development, and leadership skills improvement.

Angela Nelson
consultant and chief learning officer

Friday, February 20, 2015

Five Rules of the Real Work World

5 Rules of the Real World of Work

Dress Code:  If you would wear it when you are home sick, do not wear it to work.  No matter how casual the work environment, it is always appropriate to look neat and put-together.  75% of a first impression is based on appearance, research shows.  Your choice of clothing should show that you care about your appearance and your career.

Advancement:  Raises and promotions are earned not given.  Assess what you’re offering to your employer or even your clients.  If there is something they need or care about that you're not providing, start working today to fill in the gaps.

Etiquette:  Your cell phone is off limits unless you’re on break.
Continually checking your text messages or emails is just impolite and unprofessional; even if you're a millennial.  Lunch with your boss, a staff meeting, or a conversation with a client is not the time to check your text messages or emails.

Performance:  Perfection is not expected but attention to detail is.  Mistakes will happen but they should not happen due to carelessness. Double check your work.  Proofread your writing.  Always strive for accuracy.  Simply put, be conscientious.

Initiative:  Even if you did not cause the problem, you can find the solution. Offer up ideas for resolving issues with products, services, clients, and even within your team.  All your ideas probably won’t be utilized.  Nevertheless, others will notice your efforts and initiative.