Tuesday, June 28, 2011

Values that drive successful businesses

I’ve been traveling all over the Americas coaching and training leaders and future leaders in organizations.  I’ve worked with teams and individuals in government, private business, non-profits, fortune 500 companies, and faith-based organizations.   In the past 15 years, leaders have shared with me these common foundational values that drive successful business. 
Transparency - create simple easy to understand strategies, processes and communications.  Make the purpose and importance for all of them clear.
Warning:  Don’t assume people already know your intentions.  Tell them. 
Continual Learning – encourage the sharing of ideas.  DURING the sharing of idea, receive them without judgment.  Look for opportunities to improve.  Share lessons.  Teach others what you know.  If you are a leader, delegate.  Give people access to external and internal learning opportunities as well.
Warning:  Don’t limit learning opportunities only to a favorite few performers.  Share the wealth.  How else with the good get to great and the mediocre get better?
Fiscal Responsibility – look for ways to achieve maximum results with minimum resources.  Seek the highest quality parts, materials, and supplies you can get with the most economical expenditure.    Use time, energy, and talents in a way that reduces/eliminates waste.
Warning:  Don’t be cheap; be frugal. Get the most value for your dollar without sacrificing quality.
Be Competitive – know the competition.  Know what they are doing – good and bad.  Benchmark against the best.  When you have successes, celebrate them, acknowledge results and recognize accomplishments.  Then set new goals and reach for higher (realistic but challenging) heights. 
Warning:  Don’t compare yourself against the average.  Sometimes businesspeople look at mediocre competitors and say,  “at least we’re better than them”.  You don’t want to be better than the average.  Strive to be as good as the best. 

Thursday, June 16, 2011

What businesspeople can learn from the NBA finals.

 Teamwork is key. 

                             
I, for one, am not a Dallas Mavericks fan.  In fact in this year’s final series, I was cheering for the Heat.  However, I can appreciate a team who individually and collectively plays with excellence.  The Mavericks have a set of skills, attitudes, talents and working styles that forge a winning combination. 
Work Together.
LeBron James often talked about sharing the ball.  He clearly understood the importance of playing together and utilizing the strengths of others.  But, ultimately, it was difficult for him to practice it, when it was time to do so.  The statistics don’t lie. Mavericks are #2 in the league in assists.  The Heat is close to the bottom.   Mavericks know how to executive collectively.  Synergy = Success. 
Know your role.
The Mavericks also know how to execute individually. Each team member knows his personal strengths and seems to have a clear understanding of his role on the team.  Each player knows what is expected of him.    You can not deliver on expectations if you don’t have a clear vision of what they are.
Practice the winning combination.
The Mavs obviously had the ultimate goal in mind.  Win the franchise’s first championship.  In order to get there, they had to achieve the smaller objectives that make the ultimate goal possible.  They practice that winning combination repeatedly.   Drive.  Pass.  Assist.  Shoot.  Recover.  Block.  It becomes a rhythmic chorus that the team has masters through practice.  Begin with the end in mind.  Set a plan for how you will get there. 
Finally, the six-game series re-affirms an adage I learned years ago.  Together we can do much more than the sum of what we can do separately.  Here’s what that means in a business setting.  Say Jane, Tom, and Megan are tasked with building widgets.  In an hour, each person can build 10 widgets respectively.  That’s 30 widgets total.   However, if Jane, Tom, and Megan work together, each taking on a role in the widget building process, they get more done.  Jane sorts, Tom assembles, Megan packages - they now can build 50 widgets in an hour.  Their collective total is greater than the sum of their individual totals. 
Work Together.  Know Your Role.  Practice the Winning Combination. 

Sunday, June 5, 2011

Adversity - A Poem

What in the world my dear are you clinging to? -- some propaganda stating you’ve gone as far on your going to.

That your skies are finite and limited, that you’ve dreamed the impossible dream; your future inhibited.

Oh please, they’ve been shoveling that lie since the 60s.

No one can decide what you can or can’t move thru

This is your challenge, your life. What is it that you want to do --

Sit and be still and not shine the way your light was meant to.  

Oh, I pray that ain’t true, I pray that ain’t true.

Please… don’t fall into the abyss because something negative once rules you

Please… understand I’m from where you are and I got to fight my demons too

Please… don’t give up because somebody broke your heart and some things fell thru.

Please… This is life, you own it, it does not own you.