Adding More Value

A 2015 Harvey Nash survey shows that HR professionals are increasingly unhappy with their jobs.  Part of that dissatisfaction stems from the way HR is perceived.  It’s perceived as a place of punishment, restriction, secrets, and  control.    The question is:  How can we change this perception to one of performance, strategies, and inclusion.  It takes more than just a title change and new business cards to transform your image from bureaucrat to business partner.   It takes action. Fortunately,  you don’t have to wait for someone to give you permission or approval to change the brand of your department, your team , or just yourself.

Here are some actions to take right away to achieve quick wins.

Read a book and talk about it.  When your stay aware of trends, practices, and news related to your industry, you’re in a better position to be an adviser to your internal clients.  Articles, white papers, and book summaries, are great ways to stay informed as well.

Share a success story.  Sometimes my clients feel like their situation is the worst one ever.   They believe there couldn't possibly be a feasible fix.  I assure them that they are not the only person to deal with a team member who wears PJ's to work; a vendor who tells inappropriate jokes; or an employee who does great work, but can’t play nice with others.   I share success stories of how I've seen these issues resolved.  More importantly, I share with them what course of action it took to reach that happy ending.

Share solution alternatives.  When a client comes to you with an issue, they may already have a solution in mind. Rather than just mindlessly executing what they have requested, partner with them to reach the best solution.  Talk about the proven strategies and alternatives.  Discuss pros and cons of each possibility.  Then make a recommendation based on the resources, time-frames, risks, and benefits involved. 

As an HR professional,  you have the professional expertise and background that sets you apart;  your HR history is an asset and so are you.  Before you know it, peers and leaders throughout your organization will see you as a partner; not because you told them you are, but because you prove it.