Sunday, March 23, 2014

Don't Ask Why They're Leaving; Ask What Will Make Them Stay

Does your organization conduct exit interviews when someone (voluntarily) terminates employment?  Most organizations do.  However research, shows that exit interviews don't yield honest, transparent or useful information most of the time.

Many Strategists and HR Consultants, like me, are recommending stay interviews instead.
What's a stay interview?  I'm glad you asked.  A stay interview is an evaluation of what the employee likes most about the company.  It is also an assessment of what, if anything, could cause them to consider employment elsewhere.  The stay interview is a look at what motivates employees and contributes to their overall satisfaction.  It also captures what an organization should do to improve levels of employee satisfaction.

Here are some of the common questions to include in your stay interview:

  • What progress have you made, developmentally, over the past 12 months?
  • What do you like most and least about your current role?  
  • What future goals do you have and how can your leadership assist you in reaching those goals?
  • What initiative, if implemented, could take this organization from good to great?





Contact us for a complete list of questions and a coaching session about how to create and implement your stay interview process.  

email - info@yourenhance.com

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