Attrition
is a part of HR and a part of business. Some attrition is good and to be
expected. But there are a number of key talent, or high performers in every
organization that the organization cannot afford and doesn't want to loose.
There are dominate factors that affect an organization's ability to retain key talent.
Those factors are:
Training
– high performers need to know that the company is investing in them and
concerned with their growth. Training prepared people to reach their full
potential.
Feedback
–this would include formal feedback such as performance appraisals as well as
informal feedback and recognition.
Career
planning and development – a known and communicated career path is important.
Engagement
– key talent wants to be involved, included, informed and appreciated.
Compensation
– Unless key talent is highly compensated --- not comparably or fairly, but
highly --- there is an increased chance they will leave.
One
strategist explains it this way. With an employee who is compensated below the
midpoint of the salary range, there is a greater likelihood that she will be
recruited by a different organization offering to pay her significantly more. A
person, who is already compensated close to the maximum of the salary range is
less attractive to the other organization simply because that organization cannot afford to
make them an attractive salary offer.
An HR department has so many responsibilities: recruiting, filling jobs, training
employees, managing employees, labor relations, health and safety, policies,
diversity, planning, working conditions, analysis, and more. In all of this
important work, we must not forget our key talent and what it takes to keep
them.
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